Privacy Policy
Last updated: May 2026
Who we are: OrderRoom is a trading name operated by [Your Full Name], [your address]. Contact: [your@email.com]
What we collect and why:
- Account information (name, email, phone number) — to create and manage your account.
- Order details (items, delivery address, special instructions) — to process and fulfil your order.
- Payment information — we do not store card details. Payments are processed securely by Stripe. See stripe.com/privacy.
- Device and session data — to keep you logged in and protect against unauthorised access.
We do not sell your data to third parties.
Your rights (UK GDPR): You can request access to, correction of, or deletion of your data at any time by emailing [your@email.com]. You have the right to lodge a complaint with the ICO (ico.org.uk).
Cookies: We use only essential cookies required for login and security. No advertising or tracking cookies are used.
Data retention: Order records are kept for 7 years for legal and accounting purposes. Account data is deleted on request.
Terms of Use
Last updated: May 2026
Service: OrderRoom provides an online ordering and booking platform for hospitality businesses. By placing an order, you agree to these terms.
Orders: Orders are placed directly with the venue, not with OrderRoom. The venue is responsible for fulfilment, accuracy, and quality of goods and services.
Payments: Payment is processed at checkout via Stripe. Refunds are subject to the individual venue’s refund policy.
Accounts: You are responsible for keeping your login details secure. You must be 18 or over to create an account.
Liability: OrderRoom is not liable for the acts or omissions of venues listed on the platform, or for any loss arising from your use of the service beyond what is required by law.
Governing law: These terms are governed by the laws of England and Wales.
Contact: [your@email.com]
